Export functionality in ZenterPrize BackOffice has been fully restored. All export services are operating normally. Users can now generate and download data exports without issue. We appreciate your patience while we worked to resolve this incident.
Posted Jun 10, 2025 - 17:03 UTC
Investigating
We are currently investigating a platform-wide issue affecting export functionality within the ZenterPrize BackOffice. Users attempting to export data (e.g., donor records, transactions, campaign data) are encountering failures. Our team is actively investigating the cause and will share updates as we make progress toward a resolution.